Required skills

communication skills to

determine and confirm research requirements using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

welldeveloped researchand analysisforaccessing interpreting and managing complex information

interpreting a range of documentation

coordinating tasks

numeracy and IT skills for

identifying and using research and analysis tools

accessing and using appropriate software such as word processors spreadsheets and databases

using internet information

problem solving skills to identify any issues that have the potential to impact on the research and analysis process or outcome and to develop options to resolve these issues when they arise

organisational skills including the ability to plan and sequence work

Required knowledge

current economic climate and outlook

financial forecasting techniques and tools

local and international financial markets and investments

organisation policy procedures and requirements

relevant industry legislation and codes of practice

techniques and tools for evaluation and interpretation of research data

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

establish and meet required research deadlines

interpret andcomply with relevant legislative requirements

access and interpret available information accurately and comprehensively

comply with statutory disclosure requirements

document research findings concisely and clearly for distribution purposes

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to financial services product information

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills

setting and reviewing business simulations or scenarios

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment

Relevant sources of information may include:

Research information and documentation may include:

Organisation policy and guidelines may include:

Relevant legislation and codes of practice may include:

Authorisation may include:

Relevant parties may include: